BROKAR TERMS OF USE

Your Agreement

Last Revised: [May 2025]

Welcome to www.brokar.shop 
The Site is operated by Brokar (“we”, “us”, “our”). These Terms of Use govern your access to and use of the Site and all related services (the “Services”). Please read them carefully before using the Site.

About Our Site

The website is an e-commerce platform that allows users of factories, plants, and crafts to display products, and for individuals and institutional entities to browse and purchase products.

We reserve the right to introduce new services and update or withdraw any of the services, at our sole discretion, and we will not be liable to any user for exercising this discretion.

Eligibility and Registration Requirements

You are eligible to register as a buyer or seller and benefit from the services if you meet the following eligibility criteria:

For Buyers:

• You have exceeded the legal age to purchase products in your country of residence.

• You can provide your current address for product delivery.

• You can provide supporting bank details.

For Sellers:

• You are a legal entity duly registered in the Syrian Arab Republic.

• You have a valid trade license.

• You provide proof of authorization for the individual who will register and use the site.

You acknowledge and agree that additional requirements may apply to certain categories of products. In order to register on the site, you will need to provide us with certain information. Your registration may not be accepted if you do not provide the required information. We reserve the right to refuse any registration without further explanation. We reserve the right to perform such checks as necessary to verify your identity.

Once registration is successfully completed, your registration will continue for an indefinite period, subject to suspension or termination in accordance with the (Suspension, Termination, and Cancellation) terms.

Your Obligations

We are responsible for maintaining the confidentiality of your account and password and restricting access to and use of them, and accepting responsibility for all activities that occur through your account and password.

Accordingly, we require you to comply with and acknowledge the following:

• You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security.

• You will provide true, accurate, current, and complete information about yourself and your use of the services as required.

• You will not disclose to any third party (except as required or requested by us) user information provided to you.

• Cooperation with our requests for additional information regarding your eligibility and use of our services.

When using or accessing the services, you agree that you will not:

• Post, list, or upload in any way any information that is considered blasphemous, obscene, defamatory, or an invasion of another person's privacy, hateful, racially or ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any way.

• Post, list, or upload content or items in inappropriate or prohibited categories or areas on our site, including:

1. Content or items that could be considered culturally or religiously offensive in any way.

2. Content or items that may not be considered compliant with general local law, Islamic Sharia, rules, morals, values, ethics, and traditions.

3. Content or items that may threaten national security.

4. Content or items that may constitute or be considered to encourage gambling.

5. Securities, including stocks, bonds, debentures, or any other financial instruments or assets of any kind.

6. Weapons of any description.

7. Liquor, tobacco products, drugs, psychotropic substances, intoxicants of all kinds, and medicines.

8. Items considered defective, counterfeit, damaged, false, or misleading, or which may harm the interest or health of another user of the site through normal use.

• Post non-transferable vouchers.

• Post items you do not have the right to link to or include.

• Post counterfeit or stolen items.

• Breach or circumvent any laws, third-party rights, or our systems, policies, or determinations of your account status.

For the Buyer:

• Failure to pay for items purchased by you, unless you have a valid reason as set out in any of our policies.

For the Seller:

• Failure to deliver items sold by you (if applicable), unless you have a valid reason as set out in any of our policies.

• Manipulating the price of any product.

• Interfering with any other user's listings.

• Taking any action that may undermine the site's feedback and ratings systems.

• Transferring your account to another party without the prior written consent of the site.

• Distributing or posting spam, unsolicited or bulk electronic communications, or the like; distributing viruses or any other technologies that may harm our services or the interests or property of other users.

Content and Product Controls

• Inspection and Approval: All products and data entered by the factory are subject to manual review and auditing by the "Brokar" team. The platform has the absolute right to accept or reject the display of any product that does not comply with quality standards or applicable laws.

Financial Policy and Subscriptions

• Prepayment: No subscription package is activated until the full agreed-upon subscription value is paid.

• Subscription Renewal: Upon expiration, the platform grants the factory a grace period of one week (7 days) to pay the renewal fees. In case of delay, the platform has the right to automatically stop displaying the factory's data.

• Non-refundability of Fees: Fees paid for marketing services are non-refundable once work on the factory's marketing file has commenced.

Prohibited Violations

• Violation of copyright, trademark, patent, publicity, moral, database, and/or other intellectual property rights (collectively "Intellectual Property Rights") that are the registered property of Brokar Company, duly registered in the United Arab Emirates, which belong to us or are licensed to us.

• Violation of intellectual property rights owned by third parties.

• Collecting information about users without their consent or the consent of the site; this information is considered private information belonging to the platform.

• Circumventing any technical measures we use to provide the services.

Intellectual Property Rights

Except for the rights expressly granted under these Terms of Use:

• All content included on the site, including but not limited to, text, graphics, logos, images, audio clips, digital downloads, and software, is our property or the property of our licensors. We (or our licensors, as the case may be) reserve all rights, title, and interest in the site and services, including, without limitation, all intellectual property rights contained therein.

• All rights, title, and interest in any information, materials, or other content you provide in connection with your use of the services, including all intellectual property rights contained therein, will become our property.

• You agree that you have no right to use any of our trademarks without our prior written consent.

• All rights not expressly granted to you in these Terms of Use are reserved and retained by us or our licensors.

Warranties, Representations, and Undertakings

You warrant, represent, and undertake that:

• You shall fully comply with all applicable laws and regulations, including, but not limited to, all privacy and content regulation laws.

• You have the full power and authority to enter into these Terms of Use, and the execution and performance of your obligations under these Terms of Use do not conflict with:

1. Any laws, rules, regulations, or governmental guidelines to which you are subject.

2. Any other agreements to which you are a party or otherwise bound.

• If you create or use an account on behalf of a business entity, you represent that you are authorized to act on behalf of such company; this account is deemed owned and controlled by the business entity.

• You own or have the authority to grant the rights and licenses granted to us by you under these Terms of Use.

• Any content you submit as part of your use of the services and any products you list do not violate the rights of any third party anywhere in the world including, without limitation, any intellectual property rights (whether registered or not).

Very Important to Know:

The services are provided to you on an "as is" basis without any representations, warranties, or conditions of any kind. We disclaim all warranties, conditions, and representations of any kind, whether express or implied, including, but not limited to, all conditions, representations, or warranties of merchantability, fitness for a particular or general purpose, non-infringement, compatibility, or that the services are secure, error-free, will operate without interruption, or will be provided in a timely or proper manner or at all.

Furthermore, while we try to be as accurate as possible, we do not warrant that product descriptions or other content of any service are accurate, complete, reliable, current, or error-free.

As a buyer, you agree that we are not responsible for inspecting or guaranteeing the listings or content provided by us or by third parties through the services, and that you will not attempt to hold us responsible for any inaccuracies or defects in any of the listings.

As a seller, it is your responsibility to review the content of your listings for accuracy after uploading the catalog/content providers, and we are not responsible for inaccuracies in the displayed images and their appearance.

Liability and Indemnities

In no event shall we, our parent company, subsidiaries, affiliates, directors, officers, agents, employees, suppliers, subcontractors, or licensors be liable, whether based on an action or claim in contract, tort, negligence, breach of statutory duty or otherwise arising out of or in connection with these Terms of Use for loss of profits, loss of data or information, business interruption, or any other financial loss or for any special, indirect, incidental, or consequential damages, even if we, our affiliates, directors, officers, agents, employees, licensors, subcontractors, or suppliers have been advised of the possibility of such damages.

Additionally, to the extent permitted by applicable law, we are not liable, and you agree not to hold us liable for any damages or losses resulting directly or indirectly from:

• Content or other information you provide when using the services.

• Your use of or inability to use our services.

• Pricing, shipping, formatting, or any other guidance we provide.

• Delays or interruptions in our services.

• Viruses or other malicious software obtained by accessing or linking to our services.

• Errors or inaccuracies of any kind in our services.

• Damage to your device resulting from the use of products sold on the site or our services.

• The content, actions, or inactions of third parties using our services.

• Suspension or any other action we have taken regarding your use of the services.

• The duration or manner in which your listings appear in search results.

• Your need to modify practices, content, or behavior or your loss of or inability to do business as a result of changes to these Terms of Use.

Suspension, Termination, and Cancellation

We may, in our sole discretion and without prejudice to any of our rights and remedies and without any liability to you, restrict, suspend, or permanently withdraw your access to our services, cancel any product order(s) and/or remove content submitted by you for any reason including, but not limited to, the following:

1. If we believe you have infringed, breached, violated, abused, manipulated, or unethically exploited any term of these Terms of Use.

2. If you use our platform or services for any illegal or fraudulent purposes or in connection with a criminal offense or abuse of our policy and rules.

3. Suspected abuse of inventory or placing a bulk order. The following (without limitation) constitutes abuse of inventory or placing a bulk order:

• Products ordered are not for self-consumption but for commercial resale unless there is a prior agreement between the seller and the buyer.

• Placing multiple orders for the same product at the same address, depending on the product category.

• The address provided in the order details is invalid.

• Any abuse or fraud used to place the order.

• Any order placed using a technological glitch/loophole.

We reserve our right to take appropriate action if you are suspected of acting fraudulently or if you submit invalid and/or false claims or provide false, incomplete, or misleading information. You may be considered engaged in fraudulent activities if any of the following (without limitation) are met:

• Failure to provide sufficient documents during verification of payment details.

• Misuse of credentials that do not belong to you.

• Use of an invalid address, email, and phone number.

• Attempting to overuse a coupon code.

• Miscellaneous activities carried out with the sole aim of causing loss of business/revenue to our site (Brokar).

If your access to our services or platform is terminated for any reason, we may delete any content or other materials relating to your use of the service and we will not be liable to you or any third party for doing so. However, we may retain your transaction details for tax or regulatory compliance purposes.

Reporting Violations of These Terms of Use

We are committed to ensuring that items and content listed on our site comply with these Terms of Use. If you believe that an item or content listed violates these Terms of Use, please notify us with details at our email: support@brokar.shop and we will investigate.

General

• Governing Law: These Terms of Use and any non-contractual rights or obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Dubai.

• Dispute Resolution: If you have a problem with our services, please contact us. We will endeavor to resolve your problem as soon as possible. Any disputes or claims arising out of or in connection with these Terms of Use, including any non-contractual rights or obligations, shall be referred to and finally resolved by arbitration under the Arbitration Rules of the DIFC-LCIA Arbitration Centre, which rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be the Dubai International Financial Centre (DIFC). The language to be used in the arbitration shall be English.

• Third-Party Rights: A person who is not a party to these Terms of Use has no right to enforce any of its terms.

• Relationship of the Parties: Nothing contained in these Terms of Use shall be deemed or construed by the parties or any third party to create a relationship of partnership, joint venture, or agency between the parties; it is understood that the parties will at all times remain independent parties contracting for services.

• Assignment: These Terms of Use will be binding upon and inure to the benefit of the parties and their successors and permitted assigns. You agree that you will not assign or transfer these Terms of Use or any of your rights or obligations, whether directly or indirectly, without first obtaining our prior written consent.

• Entire Agreement: These Terms of Use and the documents referred to or incorporated herein by reference contain the entire agreement between the parties and supersede all previous agreements, negotiations, and representations, written or oral.

• Amendment: You may not modify, vary, or supplement these Terms of Use in any way. We reserve the right to modify, change, or supplement these Terms of Use at any time. We will post the current version on the site, and each change will be effective upon posting or on the "Effective Date" we specify. Your continued use of the services after any such change constitutes your agreement to be bound by the amended Terms of Use.

• Severability: If any provision is determined to be invalid, illegal, or unenforceable by any court of competent jurisdiction, such provision shall be severed and the remaining provisions shall remain in full force and effect.

By registering or using the Brokar platform, you agree to be bound by the following terms and conditions, which represent a legal contract between the platform and the user (whether a factory owner or a visitor):

For further clarification, you can contact us at: info@brokar.shop

In case of any technical malfunction or problem, please contact the email: support@brokar.shop