Privacy Policy

Effective date : march 1st ,2024


 Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how collects and processes your personal information through Brokar websites, devices, products and  services,  that reference this Privacy Notice (together Brokar Services"). By using Brokar Services, you are consenting to the practices described in this Privacy Notice.

What Personal Information About Customers Does Brokar Collects?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

Information You Give Us: We receive and store any information you provide in relation to Brokar Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Brokar Services.

Automatic Information: We automatically collect and store certain types of information about your use of Brokar Services, including information about your interaction with products, content, bills and services available through Brokar Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Brokar Services and other content served by Brokar.

 Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

For What Purposes Does Brokar Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

Provide, troubleshoot, and improve Brokar Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Brokar Services.

 Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Brokar Services.

Communicate with you. We use your personal information to communicate with you in relation to Brokar Services via different channels (e.g., by phone, email, chat).

 Fraud Prevention . We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Brokar, and others.

What about Cookies and Other Identifiers?

To enable our systems to recognize your browser or device and to provide and improve Brokar Services, we use cookies and other identifiers.

Does Brokar Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below.

Third-Party Service Providers: We employ other individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results, and processing payments, transmitting content, scoring, assessing, and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of Brokar and Others: We release\unactivate account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Brokar, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

 We work to protect the security of your personal information during transmission by using encryption protocols and software.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.

 It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Brokar account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, and purchase history in the "Your Account" section of the website.

Conditions of Use, Notices, and Revisions

If you choose to use Brokar Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use. If you have any concern about privacy at Brokar, please contact us info@brokar.shp with a thorough description, and we will try to resolve it. Our business changes constantly and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us When You Use Brokar Services

You provide information to us when you:

search or shop for products or services in our stores;

add or remove an item from your cart, or place an order through or use Brokar Services;

provide information in Your Account (and you might have more than one if you have used more than one email address or mobile number when shopping with us) or Your Profile ;

 upload your contacts;

offer your products or services on or through Brokar Services;

communicate with us by phone, email, or otherwise.

 provide and rate Reviews;

Employ Product Availability Alerts، such as Available to Order Notifications.


As a result of those actions, you might supply us with such information as:

 identifying information such as your name, address, and phone numbers;

 payment information;

your age;

 your location information;

 your IP address;

 people, addresses, and phone numbers listed in your Addresses;

content of reviews and emails to us;

personal description and photograph in Your Profile;


Automatic Information

Examples of the information we collect and analyze include:

 the internet protocol (IP) address used to connect your computer to the internet;

 login, email address, and password.

 the location of your device or computer.

 Brokar Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times, and location of your images).

Version and time zone settings.

 Purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers.

Phone numbers used to call our customer service number.

 Images or videos when you shop in our stores.

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Information from Other Sources

Examples of information we receive from other sources include:

Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;

Account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services;

information about your interactions with products and services offered by our subsidiaries;

Information about internet-connected devices.

Credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access

Examples of information you can access through Brokar Services include:

Status of recent orders (including subscriptions) ;

Your complete order history;

Personally identifiable information (including name, email, password).

 Recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations) ;

Your content, devices, services, and related settings, and communications and personalized advertising preferences;

 Content that you recently viewed;

Your Profile (including your product Reviews, Recommendations, Reminders, and personal profile) ;

If you are a seller, you can access your account and other information, and adjust your communications preferences, change your products price , stocks , and images .


Your Right

.1 Access, Rectification, Portability, and Deletion of your Personal Information. You may have the right under applicable laws to correct or update your personal data, object to processing of your personal data, ask us to restrict processing your personal data or to request portability of your personal data. If these rights apply to you, and you submit a request, we may request data (including personal data and identification) from you to enable us to confirm your identity and determine your right to access such data, as well as to search for and provide you with the personal data we maintain upon your request. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all the personal information that we maintain.

To exercise your rights, you may contact us at  or . If you cease using or accessing our Services, you can request us to delete all personal information we hold about you by contacting us  or, subject to certain legal requirements.

Withdrawal of consent. You may have the right to withdraw your consent to the processing of your personal data, as well as to access, correct, or delete the personal information that we collect, subject to certain exceptions.

Please be aware that there are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.


Lodging Complaints. If you believe we have infringed or violated your privacy rights, please contact us at  so that we may attempt to resolve any issues to your satisfaction. Notwithstanding the approaches of exercising your rights stated above, this is without prejudice to your right to lodge a claim or complaint with your data protection authority.